FAQ

 

Where is my order?

We ship orders twice weekly on Tuesday and Friday. Depending on when you placed your order shipping times will vary.


Why is shipping so expensive?

Shipping rates can be high, we totally understand. One thing we can do is offer the same discount on shipping that we get as a business to you as our customer. This means the price you pay is the price we pay, no more. Our rates displayed are live from Canada Post and can fluctuate.


Can I pick up my order locally?

Unfortunately we don’t have the ability to offer pick ups. Shipping will be a required field to complete your order and can not be bypassed. We do offer free shipping with a $100 purchase however!


Where can I find your products?

In addition to our own online store found here under “shop”, check out our retailer map.

 

What’s the Scoville rating of your sauces?

Despite Scoville ratings being a “standard” in the hot sauce world, we don’t really work off that. Heat level is so subjective that it varies immensely from one person to another. We’ve done our best to rate them on a scale of 1-10 based on feedback from our customers. 

 

Do you have a store?

We do not have our own retail store at this time, but we do have a long list of stores that carry our sauces! Find them here under “retailers”.

  

Can I buy the mixed 4 pack in stores?

Currently our mixed 4 pack is only available online and not offered by retailers.